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Freshworks AI-Powered business software that works for you

Freshworks helps IT, customer service, and sales teams resolve faster, engage smarter and deliver value from day one – with RixMind as your trusted partner.

Every feature at your fingertips

1

Omnichannel customer support

Engage across chat, email, phone, and social in one seamless view.
2

AI-powered ticketing

Automate issue resolution with intelligence that scales.
3

IT service management (ITSM)

Streamlined incident, problem, and change management.
4

Sales & marketing automation

Unify customer data and accelerate pipelines.
5

Collaboration made easy

Shared workspaces and workflows designed for efficiency.
6

Analytics & insights

Real-time dashboards and benchmarks to guide better decisions.
The difference

Proven performance. Global impact.

Trusted by tens of thousands of companies worldwide, managing millions of devices and tickets every month, Freshworks delivers the scale and reliability you can count on.

Learn More
74,000
companies use Freshworks
5.3
support tickets analyzed across 25 industries

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